Caroline Gwiina
Area Consultant (Central Africa)
Caroline Gwiina is a quality assurance and institutional development specialist with over 15 years of experience in tourism, hospitality, and higher education. She currently serves as Quality Assurance Manager at the Uganda Hotel and Tourism Training Institute.
Caroline Gwiina is a quality assurance and institutional development specialist with over 15 years of experience in tourism, hospitality, and higher education. She currently serves as Quality Assurance Manager at the Uganda Hotel and Tourism Training Institute, where she leads institutional quality assurance systems, academic quality enhancement, staff capacity building, and continuous improvement initiatives. She also coordinates a donor-funded institutional capacity enhancement project supported by Enabel. Caroline has extensive experience in tourism and hospitality education, having served as a lecturer and academic coordinator at Kampala International University and Cavendish University Uganda, where she taught tourism and hospitality courses, supported curriculum development, supervised student research, and coordinated academic quality assurance activities. She has also held leadership, government, and consultancy roles with the Ministry of Tourism, Wildlife and Antiquities, Uganda Tourism Board, and PHG Consulting LLC, contributing to tourism policy development, stakeholder engagement, market intelligence, training, and strategic partnerships. She holds an MBA in Tourism Management and is a Certified Hospitality Educator (CHE) through the American Hotel & Lodging Association. Caroline is passionate about strengthening hospitality and tourism education through quality assurance, international collaboration, industry linkages, and institutional capacity development across Africa.
Caroline Gwiina
Quality Assurance Manager
Uganda Hotel and Tourism Training Institute
Jinja, Uganda
